Privacy Policy
Last updated : January 22, 2025
We, PositEasy Private Limited ("We," "Us," "Our," "Company"), are committed to protecting the privacy of all individuals who access our website, desktop application, and mobile application (collectively referred to as the "PositEasy Platforms"). PositEasy Platforms are designed to streamline restaurant operations using advanced billing software.
​
This Privacy Policy ("Policy") outlines how we collect, process, use, and safeguard your personal data. By using the PositEasy Platforms or availing of our services ("Services"), you agree to the practices described in this Policy. If you do not agree, you may choose not to use the PositEasy Platforms or Services.
​
This Policy complies with the Information Technology Act, 2000, and aligns with global data protection standards, including the European Union General Data Protection Regulation (GDPR).
Personal Information
We collect personal data that is essential for providing our Services or required by law. This includes but is not limited to:
-
Name or Company Name
-
Email Address
-
Phone Number
-
Address
-
Billing details for transactions made through the PositEasy Platforms
Additionally, we may collect:
-
Feedback provided through surveys, reviews, or comments
-
Sensitive data like passwords, financial details, or other identifiers as defined by applicable laws
-
Device information, IP address, and usage patterns on the PositEasy Platforms
-
Location data when accessed through mobile devices
-
Cookies and similar technologies to enhance user experience and analyze platform performance
By providing this data, you consent to its collection, use, and sharing as per this Policy.
How We Use Personal Information
Your personal data is used to:
-
Deliver, improve, and personalize our Services
-
Communicate important updates, support, or promotional offers
-
Comply with legal or regulatory requirements
-
Share necessary information with trusted third-party service providers to improve service quality
We do not sell or rent your personal information. Any data shared with third parties will remain secure and confidential.
Your Rights
As per GDPR and other privacy laws, you have the following rights regarding your data:
-
Right to be informed: Receive clear information about data collection and use.
-
Right of access: Access and obtain a copy of your personal data.
-
Right to rectification: Correct any inaccuracies in your data.
-
Right to erasure: Request deletion of your data in certain circumstances.
-
Right to restrict processing: Limit how your data is processed.
-
Right to data portability: Obtain and transfer a copy of your data.
-
Right to object: Object to processing, particularly for direct marketing.
-
Rights related to automated decision-making: Avoid decisions made solely through automated processes.
To exercise your rights, contact our Data Protection Officer at
Email : admin@positeasy.in
Data Security
We employ industry-standard security practices to protect your data from unauthorized access, alteration, or misuse. While we take all reasonable measures, no system can guarantee complete security.
Note : It is your responsibility to keep your login credentials secure.
Data Retention
We retain personal data only as long as necessary to provide our Services or comply with legal obligations. Personal information will be securely deleted after 10 years from the termination of services.
International Data Transfers
Your data may be processed or stored in countries outside your jurisdiction, including locations with varying data protection laws. In such cases, we ensure compliance with international data protection standards.
Third-Party Services
Certain features on the PositEasy Platforms may integrate with third-party services. By using these features, you agree to the privacy policies of the respective third parties.
Policy Updates
We may update this Policy from time to time. Any changes will be posted on the PositEasy Platforms and will take effect immediately upon posting. Continued use of our Services signifies your acceptance of the updated Policy.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data handling practices, please reach out to us using the following details:
-
Email: admin@positeasy.in
-
Phone: +91 89259 59117
-
Address: No.32, First Floor, Thiruneermalai Road, Pammal, Chennai, Tamilnadu, India.
-
Pincode: 600075